Xchange Telecom is one of a handful of broadband providers working on the issue from another angle by equipping under-served areas with fixed wireless solutions
It's shocking, but true. Residential customers in downtown Seoul and Moscow enjoy Internet access speeds 100 times greater than residents of the Big Apple in many places. In spite of the city's announcement in 2012 that it would invest $25 million annually to expand fiber optic network technology to businesses, the growth has not been fast enough for some.
High speed fiber optic cable has not been laid in many areas of New York, leaving buildings to depend on antiquated DSL lines or cable lines whose performances decrease as more and more people log on in peak times. With content increasingly rich, these no longer suffice for businesses looking to compete.
Typical is a complaint that I recently heard from a busy pediatrician in Williamsburg. Although his provider promised Internet speeds of 10 meg by 3 meg (download - upload), he finds his Internet line crawling and IP phones not working. This is simply not business-grade Internet.