FAQs

1. Skywire Residential and Small Business is available throughout the New York Metropolitan area spanning as far north as the Hudson Valley and as far south as Central New Jersey. 
2. While the New York Metropolitan area is our densest footprint, Skywire Enterprise Products and Services leverage our IP and MPLS Ethernet Core to deliver solutions throughout the country.

1. Skywire Residential and Small Business offers a suite of Internet, Voice, Mobile and WiFi solutions to keep you connected
2. Skywire Enterprise brings a robust suite of mission-critical, SLA backed offerings including Internet, Ethernet, Voice, SD-WAN, Managed WiFi, Cloud Connect, Mobile and Fixed Wireless to serve the demanding needs of our Enterprise customers.

The Skywire Network that supports our Residential, Small Business and Enterprise Products and Services is built on a fully diverse backbone with multiple points of presence so there are no single points of failure. We extend from our diverse backbone to customer locations via direct, dedicated connectivity that can be configured as point-to-point or with full high-availability access to meet customer needs. 

Skywire has participated in the ACP program since its inception and continues to be an advocate for our qualifying customers. Skywire currently offers ACP services in 22 States. Additionally, we participate in the Lifeline program bringing even more affordable options to our customers. Contact us to see if you qualify for ACP and Lifeline.

Xchange Telecom was founded in 2002 to serve the underserved and unserved communities of New York City. We started as local phone company offering voice, data and mobile services to residents and businesses. Over time our network became a hybrid of fiber, wireless and copper offering scalable bandwidth via multiple access types over a robust backbone. As we grew, our network did too, spanning into upstate New York and Central New Jersey. As our network grew, so did our offerings and in 2012 the Skywire division was formed to support commercial businesses. Once again, the network gained momentum with new products, services and programs added over the last few years. In 2023 we brought the Xchange and Skywire names together as Skywire, Powered by Xchange in support of both our Residential, Small Business and Enterprise customers. Today, we serve over 1,500 Enterprise and Small Businesses and more than 25,000 Residential Customers. Contact us to become part of our next chapter of growth!